Our cancellation policies have changed. If you made a booking before February 8th, 2024, you can find the previous policies here.
Cancellation Policies
Flexible
- You will receive a full refund if you cancel at least 24 hours before check-in day.
- You will receive a 50% refund if you cancel within 24 hours of check-in day.
- No refund if you cancel on or after check-in day.
Booking confirmed
Full refund if check-in is at least 24 hours away
24 hours before check-in day
50% refund
Check-in day
No refund
Moderate
- You will receive a full refund if you cancel at least 5 days before check-in day.
- You will receive a 50% refund if you cancel less than 5 days before check-in day.
- No refund if you cancel on or after check-in day.
Booking confirmed
Full refund if check-in is at least 5 days away
5 days before check-in day
50% refund
Check-in day
No refund
Fifteen
- You will receive a full refund if you cancel within 48 hours of your booking being confirmed and at least 15 days before check-in day.
- You will receive a 50% refund if you cancel more than 48 hours after your booking is confirmed and at least 15 days before check-in day.
- No refund if you cancel less than 15 days before check-in day.
Booking confirmed
Full refund if check-in is at least 15 days away
48 hours later
50% refund
15 days before check-in day
No refund
Thirty
- You will receive a full refund if you cancel within 48 hours of your booking being confirmed and at least 30 days before check-in day.
- You will receive a 50% refund if you cancel more than 48 hours after your booking is confirmed and at least 30 days before check-in day.
- No refund if you cancel less than 30 days before check-in day.
Booking confirmed
Full refund if check-in is at least 30 days away
48 hours later
50% refund
30 days before check-in day
No refund
Strict Thirty
- You will receive a full refund if you cancel up to 24 hours after your booking is confirmed, and at least 30 days before check-in day.
- No refund if you cancel more than 24 hours after your booking is confirmed.
Booking confirmed
Full refund if check-in is at least 30 days away
24 hours later
No refund
Strict
- The host does not offer refunds once a booking is confirmed.
Booking confirmed
No refund
