These cancellation policies apply to bookings made up to February 8th, 2024. Our current policies can be found here.
Legacy cancellation policies
Flexible
- You will receive a full refund as long as you cancel at least 24 hours before check-in.
- You will receive a full refund, minus the first night, if you cancel within 24 hours of check-in.
- Any refund will be at the host's discretion if you cancel after check-in.
Full Refund
Booking confirmed
Only pay for the first night
24 hours before check-in
No refund
Check-in day
Moderate
- You will receive a full refund as long as you cancel at least 7 days before check-in.
- You will receive a 50% refund if you cancel within 7 days of check-in.
- Any refund will be at the host's discretion if you cancel after check-in.
Full Refund
Booking confirmed
50% refund
7 days before check-in
No refund
Check-in day
Fifteen
- Cancellation is free up to 24 hours after your booking is confirmed and at least 15 days before check-in.
- You will receive a 50% refund if you cancel more than 24 hours after your booking is confirmed and at least 15 days before check-in.
- The host does not offer a refund if you cancel within 15 days of check-in.
- Any refund will be at the host’s discretion if you cancel after check-in.
24-hour free cancellation
Full Refund
Booking confirmed
50% refund
No refund
15 days before check-in
No refund
Check-in day
Thirty
- Cancellation is free up to 24 hours after your booking is confirmed and at least 30 days before check-in.
- You will receive a 50% refund if you cancel more than 24 hours after your booking is confirmed, and at least 30 days before check-in.
- The host does not offer a refund if you cancel within 30 days of check-in.
- Any refund will be at the host’s discretion if you cancel after check-in.
24-hour free cancellation
Full Refund
Booking confirmed
50% refund
No refund
30 days before check-in
No refund
Check-in day
Sixty
- Cancellation is free up to 24 hours after your booking is confirmed and at least 60 days before check-in.
- You will receive a 50% refund if you cancel more than 24 hours after your booking is confirmed and at least 60 days before check-in.
- The host does not offer a refund if you cancel within 60 days of check-in.
- Any refund will be at the host’s discretion if you cancel after check-in.
24-hour free cancellation
Full Refund
Booking confirmed
50% refund
No refund
60 days before check-in
No refund
Check-in day
Strict
- The host does not offer refunds once a booking is confirmed.
No refund
Booking confirmed
No refund
Check-in day
If you would like to negotiate an exception to your host's cancellation policy, please contact them directly through the message thread associated with the booking. If a refund is agreed, Glamping Hub will work with the host to issue your refund.
