Cancellation Policies

Existing reservations keep the cancellation policy confirmed when they were booked.

Flexible (2026)

  • You will receive a full refund if you cancel at least 24 hours before arrival.
  • You will receive a 50% refund if you cancel less than 24 hours before arrival.
  • No refund at or after arrival. A 50% refund returns all taxes.
  • A full refund is available up to 24 hours after confirmation when the booking was confirmed at least 48 hours before arrival.
  • Arrival means 00:00 at the start of the arrival date in the accommodation's timezone.

Moderate (2026)

  • You will receive a full refund if you cancel at least 5 days before arrival.
  • You will receive a 50% refund if you cancel less than 5 days before arrival.
  • No refund at or after arrival. A 50% refund returns all taxes.
  • A full refund is available up to 24 hours after confirmation when the booking was confirmed at least 48 hours before arrival.
  • Arrival means 00:00 at the start of the arrival date in the accommodation's timezone.

Two-Week (2026)

  • You will receive a full refund if you cancel at least 14 days before arrival.
  • You will receive a 50% refund if you cancel at least 7 days but less than 14 days before arrival. No refund inside 7 days of arrival.
  • No refund at or after arrival. A 50% refund returns all taxes.
  • A full refund is available up to 24 hours after confirmation when the booking was confirmed at least 48 hours before arrival.
  • Arrival means 00:00 at the start of the arrival date in the accommodation's timezone.

Thirty (2026)

  • You will receive a full refund if you cancel at least 30 days before arrival.
  • You will receive a 50% refund if you cancel at least 7 days but less than 30 days before arrival. No refund inside 7 days of arrival.
  • No refund at or after arrival. A 50% refund returns all taxes.
  • A full refund is available up to 24 hours after confirmation when the booking was confirmed at least 48 hours before arrival.
  • Arrival means 00:00 at the start of the arrival date in the accommodation's timezone.

Firm (2026)

  • You will receive a full refund if you cancel at least 60 days before arrival.
  • You will receive a 50% refund if you cancel at least 30 days but less than 60 days before arrival. No refund inside 30 days of arrival.
  • No refund at or after arrival. A 50% refund returns all taxes.
  • A full refund is available up to 24 hours after confirmation when the booking was confirmed at least 48 hours before arrival.
  • Arrival means 00:00 at the start of the arrival date in the accommodation's timezone.