Glamping Hub Group
Glamping Hub International Inc.
- Physical Address
-
1389 Center Drive, Ste. 200
Park City, Utah, 84098 (USA) - Contact Email
- [email protected]
- Phone Number
- +1 720-212-0854
Glamping Hub International SL
- Physical Address
-
Plaza de Villasis, 2
Oficinas Spaces
41003, Sevilla (Spain) - Contact Email
- [email protected]
- Phone Number
- +1 720-212-0854
Data Protection Policy
Last updated: Jan 25th, 2024Please read carefully.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Glamping Hub Group ("us," "we," "our Service," the “Service,” the “Platform,” or simply “Glamping Hub”) operates the glampinghub.com website and its subdomains (the "Service" or the “Platform”).
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Data Protection Policy, terms used in this Data Protection Policy have the same meanings as in our Terms and Conditions.
Who collects and uses your personal data?
When this Privacy Policy mentions “Glamping Hub,” the “service,” or simply “us,” it is referring to the company that it is responsible for the processing of your personal data (Data Controller) in accordance with your country of residence.
If your country of residence is the U.S., Canada, or any other country that does not belong to the European Economic Area, your Data Controller will be:
Glamping Hub International Inc.- Address
-
1389 Center Drive, Ste. 200
Park City, Utah, 84098 (USA) - Contact email
- [email protected]
- Phone number
- +1 720-212-0854
If on the contrary, your country of residence is within the European Economic Area, your Data Controller will be:
Glamping Hub International SL- Address
- Plaza de Villasis, 2. Oficinas Spaces. 41003, Sevilla (Spain)
- Contact email
- [email protected]
- Phone number
- +1 720-212-0854
If your country of residence changes, the Glamping Hub Data Controller will be determined by your new country of residence in accordance with what was stated and since the date this change took place.
Definitions
- Service
- Service is the glampinghub.com website operated by Glamping Hub Group.
- Personal Data
- Personal Data means data about a living individual who can be identified from this data (or from this and other information either in our possession or likely to come into our possession).
- Usage Data
- Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Cookies
- Cookies are small pieces of data stored on your device (computer or mobile device).
- Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Data Protection Policy, we are a Data Controller of your Personal Data.
- Data Processors (or Service Providers)
-
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
- Data Subject (or User)
- Data Subject is any living individual who is using our Service and is the subject of Personal Data.
- EEA
- European Economic Area
- USA
- United States of America
Information collection and use
Types of data collected
Personal data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (”Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address.
- First name and last name.
- Phone number.
- Address, state, province, ZIP/postal code, city.
- ID number, social security number, passport number.
- Payment information.
- Cookies and usage data.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of this communication from us by clicking the unsubscribe link that is included in every email we send.
Usage data
We may also collect information on how the Service is accessed and used (”Usage Data”). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Location data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service and to improve and customize our Service.
You can enable or disable location services when you use our Service at any time in your device’s settings.
Tracking cookies data
Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of cookies we use:
Necessary cookies
We use cookies to remember information that changes the way the Service behaves or looks.
Account and login-related cookies
We use these cookies to authenticate and remember users while they are using our platform.
Site and form preferences cookies
We use Preference Cookies to remember your preferences, various settings, and user details for future correspondence.
Analytics cookies
We use analytics cookies to track information how the Service is used so that we can make improvements.
Survey cookies
We may offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately.
Marketing cookies
We may use marketing cookies to offer you our services or promotions similar to those that you have already purchased or enquired about while navigating.
Security cookies
We use Security Cookies for security purposes.
Definitions
Glamping Hub Group uses the collected data for various purposes:
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our Service.
- To monitor the usage of our Service.
- To detect, prevent and address technical issues.
- To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your Glamping Hub Account.
Legal basis for processing personal data under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Glamping Hub’s legal basis for collecting and using the personal information described in this Data Protection Policy depends on the Personal Data we collect and the specific context in which we collect it.
Glamping Hub may process your Personal Data because:
- We need to perform a contract with you.
- You have given us permission to do so.
- The processing is in our legitimate interests, and it's not overridden by your rights.
- For payment processing purposes.
- To comply with the law.
Retention of data
Glamping Hub will retain your Personal Data only for as long as is necessary for the purposes set out in this Data Protection Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Glamping Hub will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service or we are legally obligated to retain this data for longer time periods.
If a User of our Service requests the deletion or cancelation of its Account, we will erase any of its personal data. Nevertheless, we will anonymize all the Usage Data only for statistical purposes and to improve our service.
Transfer of data
Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside of the European Economic Area (“EEA”) and choose to provide information to us, please note that we transfer the data, including Personal Data, to The United States of America and process it there.
Your consent to this Data Protection Policy followed by your submission of such information represents your agreement to that transfer.
Glamping Hub will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Data Protection Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
Operating as an international group
To facilitate our international operations Glamping Hub International, Inc and Glamping Hub International S.L. may transfer, store, and process your information within our family of companies or with service providers based in Europe and North America. Laws in these countries may differ from the laws applicable to your Country of Residence. For example, information collected within the EEA may be transferred, stored, and processed outside of the EEA for the purposes described in this Data Protection Policy. Where we transfer, store, and process your personal information outside of the EEA, we have ensured that appropriate safeguards are in place to ensure an adequate level of data protection.
If Glamping Hub International S.L. is the Data Controller and your information is shared with corporate affiliates or third-party service providers outside the EEA, we have—prior to sharing your information with such corporate affiliate or third party service provider—established the necessary means to ensure an adequate level of data protection. We will provide further information on the means to ensure an adequate level of data protection on request.
Data transferring within corporate affiliates
To help us provide the Glamping Hub Platform, we may share your information within our corporate family of companies (both financial and non-financial entities) that are related by common ownership or control. These related entities are covered under this Data Protection Policy, and when services have additional terms specific to them, we tell you through the Glamping Hub Platform.
Sharing within Glamping Hub International, Inc and Glamping Hub International S.L.
If you reside in the United States of America, some of your information may be shared with Glamping Hub International SL when you create a Listing or when you book a Host Service located outside of the United States. The information shared in these circumstances may include: (i) your name, e-mail address, and phone number, (ii) information relating to the Listing or Host Service, including its address, (iii) booking information for the Listing or Host Service, including but not limited to booking dates and payment amounts, and (iv) the names, nationalities, and identification details (including passport/national ID numbers and expiry dates) of any Guests. Additionally, when you send a message to a Host or Guest outside of the United States, your first name, profile picture, and message content sent via the Glamping Hub Platform will be shared with Glamping Hub International S.L.
Inversely, if you reside in any of the countries of the European Economic Area, your personal information might be shared with Glamping Hub International, Inc when you create a listing or when you book a Host Service located outside of the EEA. The information shared in these circumstances may include the same personal data stated in the paragraph above.
We’ll notify you in advance in the above situations, and in specific situations where we apply any practices that differ from what is described in this Data Protection Policy.
Analysis of communications
We may analyze or scan your communications for the purposes of preventing and detecting inappropriate or illicit behaviors, not according with the purposes of the Service. Additionally we may review your communications for purposes related to customer support. We may also use automated systems to mask contact data or references to other websites. We will not analyze or review your messages to share with third parties that could send you commercial communications.
Security of data
The security of your data is important to us. For that reason we have implemented technical and organizational measures that protect your personal data. Some of these measures are, but not limited to:
- Limited access to your personal information for Glamping Hub employees who need it to provide you with a service.
- Require that all employees sign a non-disclosure agreement to protect our Users and other confidential data.
- Make sure our service suppliers sign GDPR Data Processor and Non-Disclosure Agreements to guarantee the protection of your personal data and to assure it will not be used for non-authorized purposes.
- Ensure that collected personal information will only be stored during the necessary period of time to fulfill the purposes for which such data was collected.
- Encrypt required credit card information in your application using secure socket layer technology (SSL).
- Store all your personal information in secure software systems that will protect it against non-authorized access or use.
Nevertheless, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
”Do Not Track” signals
We do not support Do Not Track (”DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your data protection rights under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Glamping Hub aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
You have the following data protection rights:
- The right to be informed, access, update, or delete the information we have on you. You have the right to be informed about the collection and use of your Personal Data. Additionally, you have the right to access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you by sending us an email to [email protected].
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent. You have the right to withdraw your consent at any time where Glamping Hub relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Links to other websites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Data Protection Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Data Protection
Our Service does not address anyone under the age of 18 (”Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.
Data Protection Policy updates
We may update our Data Protection Policy from time to time. We will notify you of any changes by posting the new Data Protection Policy on this page.
We will let you know via email and/or a prominent notice on our Service prior to the change becoming effective, and we will update the ”effective date” at the top of this Data Protection Policy. You are advised to review this Data Protection Policy periodically for any changes. Changes to this Data Protection Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Data Protection Policy, please contact us:
- By email: [email protected] or [email protected].
- By visiting this page on our website: https://glampinghub.com/contact-us/.
- By phone number: +1 720-212-0854.
Cookies Policy
Last updated: Jan 25th, 2024Glamping Hub ("us", "we", or "our") uses cookies on the www.glampinghub.com website (the "Service", “website”, or “platform”).
By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, a list of cookies we actually set and your choices regarding cookies and further information about cookies.