Luxurious Cabin with Picnic Space on the Outside in Victorville, California

Additional info

Please take the time to carefully review our listing. A booking request constitutes your complete acknowledgment of the listing description, amenities, check-in/out processes, fees, and acceptance of the rules.

Maximum Occupancy: 10
Maximum Vehicles: 3
Pets: Not Allowed

GENERAL
The number of occupants must be disclosed and cannot exceed the permitted occupancy at any time. No parties, events, or occupancy over the posted limit are allowed. Guests can be cited and/or evicted by code enforcement for being over occupancy or allotted vehicles. No refunds are granted for citations or evictions. An additional charge of up to $500.00 can be assessed even if you are within the permitted number of guests.

We require that you are over 21 years of age to book this home and have an account in good standing. Your reservation can be canceled if you are under the age of 21 and/or have negative reviews from other hosts.

Please be mindful of any excessive noise or outdoor activities. No amplified music is permitted to be heard beyond the property line 24/7. The county enforces an outdoor noise curfew and prohibits outdoor spa use from 10:00 PM to 7:00 AM.

Please pick up all your trash and place in the trash cans at the house before you leave.

CHECK-IN
Standard check-in is at 4:00PM. Please do not arrive earlier to the home unless previously discussed. Your smart lock code may not be activated, and the house alarm may not be deactivated.

STAYING
Please treat the home as you would in your own home. Furniture should not be moved around. Please quickly address any spills to avoid extra cleaning fees.

Please inspect the home upon arrival and verify you can connect to the Wi-Fi, the heater is operational, and hot water is running. Any BBQ/Grill or Firepit that uses propane is on the honor system. If you needed to refill the propane tank at a local store, please provide us with a receipt and we will issue a reimbursement.

If you experience any issues that require maintenance upon arrival, you must let us know by 8:00PM. We do not have 24/7 maintenance for non-emergencies. Late arrival does not constitute an emergency unless the home is without power, running water, or a form of heating.

SUPPLIES: We provide basic starter supplies including paper towel roll, dish soap, dishwasher detergent (if equipped with dishwasher), sponge, liner for the trash and additional large trash bag, coffee pods or grounds and filter, toilet paper and additional roll(s), body wash, shampoo, and laundry detergent (if equipped with washer/dryer). Please let us know BEFORE you arrive if you need additional supplies; however, please note we do not provide an unlimited amount.

CHILD SAFETY: Please note that while our homes are family-friendly, they are not childproof. Children must always be supervised.

PARKING: Park only in our designated parking spots.

NO SMOKING/VAPING/DRUGS: Our home is non-smoking, non-vaping, and no drugs please. A charge of up to $500.00 will be applied for evidence of smoking inside. We ask that you do not burn candles or incense in the homes for safety reasons.

PETS: If at a pet friendly property, you must pick up after your pet. The pet fee does not cover picking up after your pet in the yard or cleaning any accidents in the house including excessive hair/fur found in bedding or on couches. An additional cleaning fee of up to $250 can be incurred for excessive cleanup after your pet. Damages caused by pets will be charged at cost for repair or replacement.

YARD: Please do not use the backyard as a restroom. Evidence of such can incur an additional $150.00 cleaning fee.

GRILL/FIRE PIT: If equipped, the home may have a propane, natural gas, or charcoal grill. Upon arrival, please check that the propane tank has enough propane for your use. If you need to refill the tank yourself, you may provide us with a copy of the receipt and receive reimbursement. We do not provide or reimburse charcoal. Please clean up after use and place cover on the grill after it has cooled down to prevent snow and sun damage. A $50 charge may apply if the grill requires excessive cleaning.

If equipped with a firepit, please check if it has adequate propane. If you need to refill the tank yourself, you may provide us with a copy of the receipt and receive reimbursement.

No outdoor wood fires are allowed period.

FIREPLACE: If equipped with a fireplace, please double check the listing, or ask if it is gas, gas starting, wood, pellets, or electric. Wood and pellets are not provided but can be purchased at most stores around town. Please do not use wet wood and ensure the flue is open prior to use. If there is any ash, it must be safely deposited in the aluminum ash cans. Failure to adequately clean up after wood fireplace use may incur an extra cleaning fee of $50.00.

Please do not leave any food out and be sure to use containers or zip-lock bags - unfortunately, we do not provide those items, but they may be purchased at many of our local convenience and grocery stores. We place ant traps around the house in between guests, but for safety we do not leave them out for your arrival.

DAMAGES: Guest must report any damages they caused immediately. After reviewing the damage, a request for the cost of repair or replacement may be sent to the guest. Damages are reviewed on a case-by-case basis.

POOL & SPA TIPS & RULES (if equipped):

If equipped, the pool, spa, or hot tub is serviced routinely. Any severe discoloration or excessive dirt and debris must be reported immediately upon arrival. Due to winds, it is very common for some debris to accumulate. Please use the leaf skimmer to remove any leaves or debris.

- If the pool, hot tub, or spa is outdoors, it may not be used between the hours of 10:00PM and 7:00AM. This is an ordinance set by San Bernardino County.

- No glass or alcohol in the pool, spa, or hot tub.

- Please shower before getting in to remove dirt, soap, makeup, and oil-based products. A $150 dump and fill charge may be applied if excessive dirt or debris is found.

- No children under the age of 5. Children must be supervised at all times.

- It is not recommended to use a spa if you are pregnant, using medication that causes drowsiness or affects your circulation, or have any wounds or infections.

Note: Using alcohol or drugs while in a hot tub can exacerbate issues of overheating, dehydration, and fainting while also increasing heart rates and respiration levels.

- In case of an emergency in the spa, please shut off the unit using the emergency shut-off switch located near the spa.

CHECK OUT
You do not need to return to the check-in office.

- Please wash all dishes/BBQ tools or load them into the dishwasher (if equipped). You do not have to put them away. Extensive dirty dishes left behind can incur an extra $50.00 cleaning fee.

- Please take all food and beverages or leftover items from the fridge.

- Be sure to adequately pick up after yourself. The standard cleaning fee does not include excessive trash pickup, cleanup after small celebrations, disposal of leftover food items, or yard cleanup. Extensive cleaning may incur an extra cleaning fee of up to $250.00 or more depending on the severity.

- Make sure the grill (if equipped) is completely turned off and return the cover. If the grill is left dirty, there may be an extra cleaning charge.

- Make sure fireplace is completely out in and any ashes placed in the ash can. If it is a gas fireplace, make sure the gas is completely off and the key is returned to where you found it. Failure to adequately clean up after fireplace use may incur an extra cleaning fee of $50.00.

- Do not make beds. Please leave any used beds as is. You may gather used towels in one location.

- Lock all windows and doors upon departure. If the home has a smart lock, please be sure the door is locked upon departure. If the home has a key, please be sure it is placed back in the lockbox.

- Double-check for any personal belongings. The host is not responsible for lost or forgotten items. If you left any items and need us to ship them back, a search fee of $25.00 + shipping cost may be incurred.

- Be sure to gather all your trash and place it in the trash cans outside before you leave. For extended stays, you may need to take the trash to the curb if it’s full during your stay. Please reach out to us.

REPAIRS, SERVICE CALLS, AND REFUNDS
Unlike hotel lodging, short term rental homes can experience a variety of issues at any time and therefore we cannot guarantee that equipment/amenity breakdowns at the home will not occur. In the event of a breakdown or need for a service call, you must report it right away and we will make every effort to remedy the situation in a timely manner. While we make every effort to ensure all equipment and amenities are in working order prior to your arrival, the temporary breakdown of any item does not constitute a breach of rental contract, nor does it give the guest the unequivocal right to a discount or refund. Any discount or refund is considered on a case-by-case basis.